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Comment by Andrea Jane Williams on February 27, 2015 at 3:17am
I agree. It's a learned skill.
Comment by Robert James Norton on July 14, 2014 at 11:47am

Pine-Wave Energy: A Guide to Conflict Resolution.
Calmness is paramount and one of the most usable skills in almost all aspects of life. It doesn’t matter if you are entering conflict or climbing a mountain. Calmness helps us to focus. It allows us to digest information and objectively make a decision. When in conflict with another, calmness provides us structure. It provides us the key skill to attempt to resolve. It allows us to think and to evaluate the conflict, the environment, and the potential impact our actions will have on the conflict. Rob Norton.

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