For book/ebook authors, publishers, & self-publishers
Deliver Exceptional Customer Service is not just an essential read for everyone but very important in a time when technology is slowly eroding the concept of good customer service.
Customers are still looking for a warm shopping experience; managers are still hiring persons who can deliver excellent service and more—so companies profits are increased with good service.
These are the skills that school will not teach you; managers need but cannot verbalize, and customers are dying for when they go to shopping.
Job seekers, workers, managers and business owners should equip themselves with the knowledge contained in this book
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