Hot Off the Press by Customer Service Expert, Rosanne D'Ausilio, PhD

A recent survey to over 17000 business to business people showed an overwhelming interest in articles on customer service, as well as tight or non existent budgets.

We heard, we listened. We created the Expert’s Guide to Customer Service which is a compilation of 27 articles. But instead of charging an arm and a leg, we make them reasonable, accessible, and easily available to you. I think you’ll agree when you go here to learn more http://www.customer-service-expert.com/report.htm