The other day I needed to call someone. When no one picked up the phone, I was transferred to voice-mail and heard the following: ‘Sorry I didn’t pick up the phone. Leave a message and I’ll get back to you. ‘ I left a message, and when I didn’t hear back the following day, called and left another message, and yet another message the day after that, only to eventually realize the individual I was trying to reach was out of the office on vacation.
When it comes to service, it's the…
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Posted on June 18, 2009 at 3:15pm
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